Privacy Policy

What we collect

Information you give us: your name, email address, phone number, pickup and drop-off locations, dates and times, flight or cruise details, passenger count and any notes about the trip. If you create an account, your login details. If you pay online, Stripe or PayPal collect your payment details directly; we receive only confirmation of the payment.

Information collected automatically: basic technical data such as your browser type, pages visited and approximate location from your IP address, collected through cookies as described in our cookie policy.

How we use it

To price and arrange your trip, to keep you informed about it, to process payment, to answer your questions, to keep records required by law, and to keep this site secure and working. We send marketing messages only if you have agreed to receive them, and you can opt out at any time.

Who we share it with

The transportation operators who quote or carry out your trip receive the details they need to do so. Payment processors, email and hosting providers process data on our behalf under contract. We may disclose information if the law requires it. We do not sell your personal information and we do not share it for cross-context behavioral advertising.

How long we keep it

For as long as needed to provide the service and to meet legal, tax and accounting obligations, then we delete or anonymize it.

Your choices and rights

You can ask to access, correct or delete the personal information we hold about you. Depending on the state you live in, including California, you may have additional rights, such as the right to know what we collect and to opt out of any sale or sharing. We will not treat you differently for using these rights. To make a request, email booking@uscoachhire.com.

Children

This site is not directed to children under 13 and we do not knowingly collect their personal information. Bookings for school and youth groups are made by adults.

Changes

We will post any changes to this policy on this page.